By using our website, you consent (legally) to accept our terms and conditions.
|Customer/client/user/ you/your||Any website user who places an order with us, followed by successful payment.|
Our company works with vetted and qualified experts to provide customers with best quality.
During the ordering process, the customer directs the company to assign an expert in the specified field to offer the stated services as indicated in the order form.
We do not allow direct contact between the client and our writers for the safety of both parties.
Should a customer feel unsatisfied with the delivered product, they are encouraged to get in touch with the Quality Assurance team. They may request a revision to the paper, as long as it adheres to our revision policy.
The contract between the company and the customer exists as soon as payment for an active order is made. The contract lasts until the customer has received and reviewed the ordered product, after which both parties mutually terminate the contract if no revisions are needed.
All fees are illustrated in our order form. Please note that the charges are dependent on aspects such as academic level, type of paper, deadline, number of pages ordered, among others. Please see our order page for more details.
Our services are diverse, as illustrated in the services section. They include but not limited to custom essay services and editing services.
We collect specific data from our users in order to process the services ordered.
In order to provide exemplary services to our customers, we have in place a communication system that is 24/7-based. We may communicate with our customers through:
- Emails – Please note that any official email from us must have our domain extension on it; i.e., @essaywritingsolutions.com
- Text messaging: We may send our clients short text messages through our official number shown on the website.
- Calls: We will hardly make calls to our clients, unless when necessary.
- Live Chat: Our live chat system is always available.
We use our communication system for order processing and communicating with customers clarification. The client is advised to regularly check the email and texts to address any questions requests or updates.
The company accepts revision ONLY within 7 days after the submission of the completed order. Within the 7-days period, we guarantee a 100% free revision chance, as long as it adheres to the fair use policy – no change in initial instructions. Revisions ensure the satisfaction of the client for the submitted work. After our free 7-day policy, revisions costs will be incurred by the client and the company will issue a quote before committing to the request. Our company boasts of writers with vast experience in the global industry. Excessive revisions that are part of the client’s negligence and mistakes will lead to a termination of any contract without a refund. The company is at liberty to set prices and deadlines for such revisions.
Refunds and Disputes
We always commit to follow our clients’ instructions and deliver quality work within the set deadlines. In the event that the instructions are not followed, the client may request a refund should a chance for a revision be deemed impossible. Once a refund is made, the product sent to the client ceases to be under their ownership and the company retains and can use it for any purpose. All refunds are reviewed by our Quality Assurance team and processed by the Billing team. The company may decline a refund request if the issue raised is found dishonest and baseless.
Copyright and Usage
The company holds copyright to the work submitted to the customer. On the other hand, the customer has licensure to use the work in accordance with our fair use policy.
Our customers may use our content in the following ways:
- As simplified material for easier understanding of coursework
- As supplementary material for research purposes
- Source of ideas while completing assigned tasks
- Citation purposes, but only if well referenced
Disclaimer: We offer custom writing services such as but not limited to term papers, research papers, thesis papers, essays, dissertations, and other services highlighted in our service list. All content provided by the company can only be used subject to the above terms.
Any content published on the website is the sole property of Essaywritingsolutions.com and protected by DMCA. Any copied content from the website without acknowledgment or our consent will be flagged and reported to DMCA for a takedown.
Links and Promotional Emails
Our website may be linked to other websites on the vast web. Please note that we do not endorse these sites unless stated otherwise. We are not affiliated with the content published on these websites.
We may send our clients regular promotional email campaigns informing them of new offers and content that may interest them. The client has the right to reject such offers at any time through the ‘unsubscribe’ option.
Acknowledgment of Terms and Conditions
By using our website, placing an order, and completing a payment on our secure checkout platforms, you agree to abide by our terms and conditions.