Continuous quality improvement is a concept which includes: Quality assurance is the provision of services that meet an appropriate standard. Problem resolution is including all departments involved in the issue at hand. Quality improvement is a continuous process involving all levels of the organization working together across departmental lines to produce better services for health care clients. Based on this premise, the staff nurse–who is at the heart of the system–is the best person to assess the status of health care services and to work toward improving the processes by which these services are provided to clients in the health care setting. The nurse manager must structure the work setting to facilitate the staff nurse’s ability to undertake constructive action for improving care. The use of quality circles, quality councils, or quality improvement forums to facilitate the coordination of quality improvement efforts is an effective way to achieve success. The nurse executive provides the vision and secures the necessary resources to ensure that the organization’s quality improvement efforts are successful.
By inspiring and empowering the staff in their efforts to improve the process by which health care is provided, nurse managers participate in reshaping the health care environment. The professional nurse plays a vital role in the quality improvement of health care services. However, nurses cannot make these improvements in a vacuum; they must include other professionals and ancillary personnel in their efforts. Total quality commitment must include all levels of an organization’s structure. Quality patient care services will be achieved as the result of positive interactions among departments working together to build a dynamic mechanism that continuously improves the processes and outcomes of health care services.
- ASSIGNMENT:
- Discuss 2 Quality Improvement Tools by comparing and contrasting their strengths and potential barriers. STUDY MATERIAL: https://www.youtube.com/watch?v=jq52ZjMzqyI http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/instructor/essentials/pocketguide.html https://youtu.be/zeldVu-3DpM
- READING MATERIAL: Panesar, Carson-Stevens, Salvilla, and Sheikh: Ch 31, 32, 33, 34, 35, 36 Panesar, S., Carson-Stevens, A., Salvilla, S., and Sheikh, A. (2014). Patient safety and healthcare improvement at a glance. Malden, MA: John Wiley & Son. [ISBN: 978-1118361368]
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