DMAIC Case Study (Final) Assignment


In this final Module: Week, you will synthesize the qualitative research methodology of Case Study research (and applications) (Yin, 2018) as well as the practical use of Lean Six Sigma (George et al., 2005) to develop a business-facing DMAIC-based case study. Also, the seven article readings and your own supporting research has provided a variety of example designs to include single-case holistic to multiple-case embedded case studies.


After reviewing the Learn material for this Module: Week and review of the rest of the course, in current APA format, design a comprehensive (non-Kaizen) DMAIC Case Study integrated with Lean Six Sigma tools and biblical worldviews. This must include a plan overview section, as well as design, measure, analyze, improve, control phases.

Create a real-world case (that is, make sure the story is believable, i.e. it consists of sequence of time and events, problems and issues to solve, identities [positions/titles] and so on.) Sanitize all names and use only fictitious data. Use at least 3 Lean Six Sigma tools (George et al. (2005) by chapter [e.g. a value stream mapping and process flow tool, a data collection tool, an identifying and verifying causes tool, etc.]) and show your work (i.e. if using a value stream map, measurement selection matrix, scatter plot, etc.; design a graph, chart, or figure as appropriate, insert, and refer to such as per APA.) If there could be any doubt, the emphasis of this project is the DMAIC Case Study process. (HINT: The Cabrita et al. (2016) article serves as an excellent example.)

Required Format

This 2400 minimum, 3000 maximum word paper needs to be written with these main sections:

Cover page



Case Study ‘Plan’

Define Phase

Measure Phase

Analyze Phase

Improve Phase

Control Phase



Other Requirements

Materials submitted to fulfill requirements in one course may not be submitted in another course. Concerns about the propriety of obtaining outside assistance and acknowledging sources should be addressed to the instructor of the course before the work commences and as necessary as the work proceeds.

  • The cover page must include this statement as an author’s note: “By submitting this assignment, I attest this submission represents my own work, and not that of another student, scholar, or internet source. I understand I am responsible for knowing and correctly utilizing referencing and bibliographical guidelines. I have not submitted this work for any other class.”
  • In addition to the course textbook(s) and the Bible, this paper must include at least 10 references from scholarly articles that have publication dates no older than 5 years. Do not use any books other than the Bible and the textbooks. Do not conduct interviews.
  • There should be at least one instance of biblical integration (at least one scripture reference). 
  • In-text citations are required to support your statements, points, assertions, issues, arguments, concerns, paragraph topic sentences, and statements of fact and opinion.
  • The required cover page, abstract and the reference pages are not included in the required assignment word count but are required as part of your paper.
  • The APA required abstract and conclusion section headings and subject headings (see above) are expected.  For papers this length, there should be at least three (3) ‘levels of headings’.
  • The introduction and conclusion sections should not be longer than ½ page each since the assignment is short in word count.
  • The required abstract should be written as a stand-alone document and not written as an introduction since an introduction section is required. Therefore, refrain from using phrases such as, “in this paper,” and do not use citations. See example in APA manual.  
  • Sources of information from Wikipedia, dictionaries, and encyclopedia will not be accepted.
  • Paragraph lengths: Each paragraph should have a topic sentence unless it continues from or provides support to the prior paragraph. A paragraph is defined in this course as being at least 4 sentences in length.
  • All parts of the assignment must be based on scholarly and biblical literature.
  • Avoid clichés, slang, jargon, exaggerations, abbreviations, figurative language, and language that is too informal and too subjective. 
  • Submit your final document for grading with file name syntax: Last NameFirst Initial Project#. For example: PhilebaumJ Project8.doc (no .pdfs)

Grading Metrics

Consult the accompanying rubric for how your instructor will grade this assignment. Also, any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment. All quoted materials must be properly cited in current APA format.

Note: Your assignment will be checked for originality via the Turnitin plagiarism tool. The tool is a starting point for instructors to check overall Academic Integrity and higher scores generally indicate a higher probability of Academic Misconduct. The higher a score, the higher the probability that there are too many quotations included in the narrative, and/or there are passages that have not been properly cited.

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