Communication Tool

Instructions
Develop a communication tool in which you explain and discuss the change project to the relevant participants, stakeholder or target population.
Reading and Resources
• Chapters 18-21 in Marquis, B.L., & Huston, C.J. (2021). Leadership roles and management functions in nursing: Theory and application.
Play Video

Additional Instructions:

1. All submissions should have a title page and reference page.
2. Utilize a minimum of two scholarly resources.
3. Adhere to grammar, spelling and punctuation criteria.
4. Adhere to APA compliance guidelines.
5. Adhere to the chosen Submission Option for Delivery of Activity guidelines.
   Submission Options
   Choose One: Instructions:
   Paper • 1 to 2-page paper. Include title and reference pages.

Enhancing Communication for Change in the Cardiac Cath Lab

Introduction
A change project’s success depends on good communication, and this is especially true in the Outpatient Cardiac Catheterization Laboratory (Cath Lab) (Blankenship (2020). Challenges like scheduling problems and patients not taking their pre-procedure medications as prescribed can have a big impact on efficiency and patient results. Systematic and organized communication is needed to deal with these problems successfully (Musheke and Phiri (2021). Looking at communication as a key factor in bringing about change in the Cath Lab, this essay focuses on implementing quality improvement methods like setting up face-to-face meetings one month prior to procedures and calling to remind patients one week and three days prior to scheduled procedures.
Identifying the Need for Change:
Before making any changes, it’s important to fully understand why problems are happening in the first place (Hughes, 2008). Looking at data, getting input from staff, and working together with important people like doctors, nurses, and office workers are all parts of this job in the Outpatient Cath Lab. Once the root reasons are known, customized communication plans can be made to completely resolve the issue.
Communication Tool
To make sure that everyone knows what the goal is and is involved in the change process, the Outpatient Cath Lab needs an effective communication tool that is personalized to fit its needs. Sending clear messages about how important it is to stick to schedules and make sure patients follow through with their plans should be easy with this tool. It’s easier for a lot of people to get involved when you use a variety of contact channels, like email and receiving text messages. Using this systematic approach, such including family members in the scheduling of procedures and the adherence to prescriptions, you can remove communication obstacles. One month before the procedure, the patient will have a conversation with the primary care provider in person. Three days prior to the procedure, they will call the patient to follow up. Additionally, they will provide them written instructions while they are in the office. The pharmacist and nursing scheduler can also call the patient to remind them of the pre-medication they need. The purpose of these parts is to make sure they have everything they need before the procedure.
Conclusion
In conclusion, the most important thing for making positive changes in the Cardiac Catheterization Lab is good communication. Staff motivation can be improved, and practical problems can be solved by creating and using a customized communication tool that includes clear messaging, illustrations, targeted approaches, and delivery through multiple channels. The Cath Lab can be more productive and help patients get better care by encouraging teamwork, new ideas, and constant growth through organized communication. In addition, using communication tools like face-to-face meetings and phone calls to remember people also makes the whole plan more effective.

References:
Blankenship, J. C. (2020). Communication to cure cath chaos. Catheterization and Cardiovascular Interventions, 95(5). https://doi.org/10.1002/ccd.28687
Musheke, M. M., & Phiri, J. (2021). The effects of effective communication on organizational performance based on the systems Theory. Open Journal of Business and Management, 09(02), 659–671. https://doi.org/10.4236/ojbm.2021.92034
Hughes, R. G. (2008, April 1). Tools and strategies for quality improvement and patient safety. Patient Safety and Quality – NCBI Bookshelf. https://www.ncbi.nlm.nih.gov/books/NBK2682/