Clinical decision support systems (CDSS) are software programs that evaluate data to help healthcare professionals and clinicians make better decisions about their patient’s care and outcomes (Agency for Healthcare Research and Quality, 2019). CDSS is a type of decision support system (DSS). This application compiles raw healthcare data and documentation to help clinicians identify and solve issues, thus improving their ability to make informed decisions about patient care and treatment plans for all service lines. DSS will also minimize costs and improve patient satisfaction by reducing human errors and adverse effects. CDS can be used on various platforms (such as the Internet, personal computers, electronic medical record networks, handheld devices, or written materials (Agency for Healthcare Research and Quality, 2019). “Planning for a new health information technology (IT) system to support electronically-based CDS includes some key steps that need to take. Such as identifying the needs of users and what the system is expected to do, deciding whether to purchase a commercial system or build the system, designing the system for a clinic’s specific needs, planning the implementation process, and determining how to evaluate how well the system has addressed the identified needs”. (Agency for Healthcare Research and Quality, 2019, para 3).
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